‘Technical problems’ blamed for cancellation of Discovery cruise

//‘Technical problems’ blamed for cancellation of Discovery cruise

As passengers disembark cruise ship Discovery, following the cancellation last night of her inaugural journey for Cruise & Maritime Voyages, the company has issued the following statement:

It is with sincere regret that we have to announce the cancellation of Discovery’s scheduled 15-night cruise to Norway and the Land of the Northern Lights.
The vessel was originally scheduled to sail from Bristol Avonmouth on Thursday 28 February, but due to adverse weather conditions en route from Genoa, compounded by tidal restrictions in Bristol, Discovery was re-routed to Portland where our passengers embarked.
The Discovery has undergone an extensive dry docking period and is operating under her new joint venture partners, All Leisure Holidays and Cruise & Maritime Voyages. Due to unusual and unforeseeable circumstances beyond our control and notwithstanding the recent dry docking, the vessel has encountered technical problems which prevent her from sailing. We have been unable to resolve these technical issues to enable us to continue with the cruise on time and further works will have to be undertaken to ensure all issues are fully resolved.
Passengers were informed by the Captain last evening that the vessel is unable to perform her planned itinerary and arrangements are in place for their disembarkation and onward transportation on Saturday 2 March.
Our passengers will be receiving a full refund of their cruise fare and in addition, compensation of £250 per person and a discount of 40 per cent on a future Discovery cruise if booked by 30 April 2013.
We would like reiterate our sincere regret for having to take this decision and to extend our profound apologies to all our passengers for the disappointment and inconvenience caused.
It is envisaged that Discovery will be ready for its next scheduled departure from Avonmouth on March 15.

By | 2017-06-15T15:59:37+00:00 2 March 2013|Cruise News|3 Comments

About the Author:

John Honeywell is a travel writer specialising in cruise ships and cruise travel. Winner of CLIA UK's Contribution to Cruise award 2017.

3 Comments

  1. Anonymous 3 March 2013 at 12:39 pm - Reply

    i was a pasenger aboard the discovery,
    technical problems = failing two, yes TWO
    safety drills, {technical problems}every thing that could of gone wrong DIDit was a farce that was carried out in the most inept
    way i have ever seen.
    to list all of the problems would wear out my keyboard
    one very miffed passenger
    P.O Hare

  2. patrick o hare 3 March 2013 at 12:45 pm - Reply

    p,s.
    i did contact my paper, the daily mirror,
    to report this problem,
    i never got a call back {just found out the discovery did have a full page advert}
    P.O Hare

  3. Anonymous 3 March 2013 at 8:51 pm - Reply

    We just got off the discovery yesterday. Quite honestly we were very glad to get off it. if the ship has just had a 109 day refit there was absolutely no signs of it. We experienced blood on bed linen, cold or no water, poor communication from the bridge and a sense of complete abandonment by the staff who spent most of their time loading the ship by hand carrying everything up the gangway to deck 4.
    The cabin was small, TV was similar to one we just threw out and showed only old comedies for most of the time.
    We did however enjoy some good food and entertainment but we will never ever venture onto an old ship again. Prices for drinks were very high and service very slow. Probably because the waiters were also helping to load the ship.
    It made us realise how good P&O are.
    Anyone booked on the next cruise on march 15th
    MY ADVICE Cancel it ! I can’t see it being ready.

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